Privacy Policy
Effective date: August 7, 2026
1. Overview
This Privacy Policy explains how Proofly collects, uses, and protects information when you use the Service. We aim to collect only what is needed to operate and improve Proofly.
2. Information we collect
- Account information: name, email, studio details, and basic profile information.
- Client portal data: galleries, access activity, favorites, selections, approvals, comments, and download events.
- Usage data: pages viewed and actions taken for reliability, analytics, and security.
- Payment data: processed by Stripe or another payment provider; Proofly does not store full card numbers.
3. How we use information
We use information to provide galleries, selections, approvals, payments, and downloads; authenticate users; send service messages; improve reliability and security; and prevent abuse.
4. Data sharing
We do not sell personal information. We may share information with trusted providers for hosting, email, payments, storage, diagnostics, and security only as needed to operate Proofly.
5. Photographer responsibilities
Photographers control what client and image data they upload and share. Studio users are responsible for appropriate notices, permissions, access settings, and responses to their clients’ privacy requests.
6. Data retention
We retain information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and protect Proofly. Eligible deletion requests may be submitted to the address below.
7. Security
We use reasonable safeguards designed to protect information, but no transmission or storage system can guarantee absolute security.
8. Your choices
You may request access, correction, or deletion of eligible personal information and opt out of nonessential communication.
9. Contact
Privacy questions may be sent to [email protected] or mailed to 376 E 770 N, Tooele, UT 84074.